About GLOW WDB

The Genesee, Livingston, Orleans, Wyoming Workforce Development Board — a community-wide collaborative partnership for the development of jobs and qualified employees in our region.

Overview

About GLOW WDB

What We Are

A Workforce Development Board

Operating under the Workforce Innovation and Opportunity Act (WIOA), effective July 1, 2015.

Who We Serve

Adults, Dislocated Workers & Youth

One-Stop Career Centers in each GLOW county assist customers with employment, training, and skill needs.

Committees

Finance & Executive Committees

WDB members are invited to join a committee to help guide regional workforce policy and fiscal oversight.

Mission

501(c)(3) Funding Partner GLOW Works Inc.

It's primary mission is to secure alternative funding streams and meet the increasing workforce needs of businesses, educators, workforce partners, and job seekers.

    Board Functions
    • Development and approval of a local plan consistent with WIOA Sec. 108
    • Workforce research and regional labor market analysis
    • Development of a budget for Local Board activities, subject to CEO approval
    • Convening, brokering, and leveraging local workforce development stakeholders
    • Leading efforts to engage with a diverse range of employers and entities in the region
    • Negotiation of local performance measures
    • Developing and implementing career pathways, aligning employment, training, education, and supportive services
    • Identifying and promoting proven and promising practices
    • Developing strategies for using technology to maximize the accessibility and effectiveness of the workforce system
    • Designating Career Center operators, youth providers, and identifying eligible training providers
    • Provision of program oversight and consumer choice requirements in partnership with Chief Elected Officials
    • Coordination with education providers
    • Annual assessment of physical and programmatic accessibility per WIOA Sec. 188 and ADA
    • Certification of One-Stop Centers
    • Determination and approval of policies and procedures
    • Collaboration on regional, local, and state initiatives
    Our Vision

    Mission & Vision Statement

    • MISSION STATEMENT - The Mission of the Genesee, Livingston, Orleans, Wyoming (GLOW) Workforce Development Board is to create partnerships and connections between education and workforce, schools and career centers, and classroom and the workplace leading to long-term growth and successful opportunities that develop more productive workplaces. We strive to ensure access to services and training, collaboration of resources and service provisions to enhance and enrich existing services that embodies the One-Stop concept. We strive to ensure universal access, streamlined services, customer choice, client satisfaction, performance accountability, and continuous quality improvement all in one place.
    • VISION STATEMENT - The Genesee, Livingston, Orleans, Wyoming (GLOW) Workforce Development Partnership vision is to be an effective, integrated system that understands and responds to the dynamic needs of business, and maximizes the potential of job seekers, resulting in ...

      ... "An employer for every jobseeker ... a skilled worker for every employer."

      We strive to be the workforce leader in the 4 County GLOW Region by setting the standard for innovation, customer satisfaction, and environmental stewardship.
    One-Stop Career Centers

    Locations and Hours

    Visit any GLOW One-Stop Career Center for free employment, training, and workforce services. Walk-ins welcome.

    Genesee County Career Center
    587 East Main Street, Suite 100
    Batavia, NY 14020
    Mon–Fri · 8:30 AM – 4:30 PM
    Livingston County Office of Workforce Development
    6 Court Street, Room 105
    Geneseo, NY 14454
    Mon–Fri · 8:00 AM – 4:00 PM
    Orleans County Job Development Agency
    Orleans County Career Center
    14016 Route 31 West
    Albion, NY 14411
    Mon–Fri · 9:00 AM – 5:00 PM · Summer: 8:30 AM – 4:00 PM
    Orleans Center for Workforce Development
    458 West Avenue
    Albion, NY 14411
    Mon–Fri · 8:30 AM – 5:00 PM
    Wyoming County Community Action
    6470 Route 20A
    Perry, NY 14530
    Monday - 8 AM - 5 PM
    Tuesday - 8 AM – 5 PM
    Wednesday - 8 AM - 5 PM
    Thursday - 8 AM - 5 PM
    Friday - Closed
    Saturday - Closed
    Sunday - Closed
    NYS Department of Labor — Warsaw
    448 North Main Street (Route 19)
    Warsaw, NY 14569
    Mon–Fri · 8:30 AM – 4:30 PM
    WIOA Network

    GLOW Partners

    GLOW WDB coordinates with a broad network of partners under WIOA and related federal programs to deliver workforce services across the four-county region.

    GLOW WIOA Partner Referral Form
    Adult, Dislocated Worker (DW), and Youth — Title I WIOA Programs
    Genesee County Career Center
    587 E. Main Street, Suite 100, Batavia, NY 14020 · (585) 344-2042
    Livingston County Office of Workforce Development
    6 Court Street, Room 105, Geneseo, NY 14454
    Orleans County Job Development Agency
    14016 Route 31 West, Albion, NY 14411 · (585) 289-2772
    Wyoming County Community Action
    6470 Route 20A, Perry, NY 14530 · (585) 237-2600
    NYS Department of Labor (NYSDOL) Administered Programs
    Wagner-Peyser Program (Title III of WIOA) · Trade Adjustment Assistance (TAA, Title II of Trade Act) · Jobs for Veterans State Grants (Title 38 U.S.C.) · State Unemployment Insurance (UI) Programs

    NYS DOL — Orleans Career Center — 458 West Avenue, Albion, NY 14411 · (585) 589-5335
    NYS DOL — Warsaw Career Center — 448 North Main Street, Warsaw, NY · (585) 786-3145
    Vocational Rehabilitation — Title IV of WIOA
    NYS Office of Children and Family Services — Commission for the Blind
    295 Main Street, Room 545, Buffalo, NY 14203 · (716) 847-3516 · visionloss.ny.gov
    NYS ACCES-VR (Adult Career and Continuing Education Services – Vocational Rehabilitation)
    508 Main Street, Buffalo, NY 14202 · (585) 848-8012 · acces.nysed.gov/vr
    Job Corps — Title I WIOA
    Iroquois Job Corps
    11780 Tibbets Road, Medina, NY 14103 · (585) 344-6700 · iroquois.jobcorps.gov
    Career & Technical Education — Perkins Act (Post-Secondary)
    Genesee Community College
    One College Road, Batavia, NY 14020 · (585) 343-0055 · genesee.edu
    Community Services Block Grants — Employment & Training
    Community Action of Orleans and Genesee
    409 East State Street, Albion, NY 14411 · (585) 589-5605 · caoginc.org
    Livingston County Community Initiatives Council
    6 Court Street, Government Center, Geneseo, NY 14454 · (585) 243-7047
    Wyoming County Community Action
    6470 Route 20A, Perry, NY 14530 · (585) 237-2600 · wccainc.org
    Adult Education — Career & Technical Education (BOCES)
    Genesee Valley Partnership for Education (BOCES)
    Batavia Campus: 8250 State Street Road, Batavia, NY · (585) 344-7720

    Mt. Morris Campus: 27 Lackawanna Ave, Mt. Morris, NY · (585) 658-7811 · gvboces.org
    Orleans Niagara BOCES
    3181 Saunders Settlement Road, Sanborn, NY 14132 · (716) 731-6800 · onboces.org
    Monroe 2 Orleans BOCES
    Rochester Tech Park, 160 Wallace Way, Bldg. 9, Rochester, NY 14624 · (585) 349-9102 · monroe2boces.org
    Migrant and Seasonal Farmworker Programs — Title I WIOA
    Pathstone Corporation
    140 North Main Street, Albion, NY 14011 · (585) 589-7027
    Senior Community Service Employment Program — Title V, Older Americans Act
    Agency for Training and Development / Experience Works
    479 16th Street, Niagara Falls, NY 14303 · (585) 445-3898 · a4td.org
    Indian and Native American Programs — WIOA Title I
    Native American Community Services
    1005 Grant Street, Buffalo, NY 14207 · (716) 874-4460 · nacswny.org
    TANF Employment & Training — Title IV, Social Security Act
    Genesee County Department of Social Services
    East Main Street, Suite 3, Batavia, NY 14020 · (585) 344-2580 · co.genesee.ny.us
    Livingston County Department of Social Services
    1 Murray Hill Drive, Mount Morris, NY 14510 · (585) 243-7300
    Orleans County Department of Social Services
    14016 Route 31 West, Albion, NY 14111 · (585) 589-7000 · orleansny.com
    Wyoming County Department of Social Services
    Governance

    Board Membership

    A majority of members must be business representatives residing or operating in Genesee, Livingston, Orleans, or Wyoming Counties. Public sector members represent organized labor, education, economic development, and community organizations.

    GLOW WDB Staff
    Executive Director
    Tracy VanVleck
    GLOW Workforce Development Board
    Genesee County Career Center
    587 East Main Street, Batavia, NY 14020
    Executive Assistant
    Michelle Williams
    GLOW Workforce Development Board
    Genesee County Career Center
    587 East Main Street, Batavia, NY 14020
    Chief Elected Officials
    Genesee County Legislature — Chairperson
    Christian Yunker
    7 Main Street, Batavia, NY 14020
    Genesee County Legislature — Representative
    Laurie Mancuso
    District 5 · 7 Main Street, Batavia, NY 14020
    Livingston County Supervisors — Chairman
    David LeFeber
    Government Center, 6 Court Street, Geneseo, NY 14454
    Livingston County — Representative
    Shannon Hillier
    County Administrator · 6 Court Street, Room 302, Geneseo, NY 14454
    Orleans County Legislature — Chairperson
    Lynne M. Johnson
    Court House Square, 3 South Main Street, Albion, NY 14411
    Orleans County Legislature — Representative
    Ken Deroller
    Court House Square, 3 South Main Street, Albion, NY 14411
    Wyoming Board of Supervisors — Chairman
    James Brick
    143 North Main Street, Warsaw, NY 14569
    Mandated Workforce Representatives
    Wagner-Peyser
    Darren Burdick
    Manager for Genesee, Orleans, Wyoming — NYS DOL
    587 East Main Street, Suite 100, Batavia, NY 14020
    Organized Labor Representative
    Tom Thomas
    Labor Representative · IEU–CWA LOCAL 81495 · Lapp Insulators
    130 Gilbert Street, Batavia, NY 14020
    Youth Organization
    Holly Nenni
    Commissioner, Orleans County DDS
    14016 Route 31 West, Albion, NY 14411
    Apprenticeship
    Robert Sotir
    Organizer · Bricklayers and Allied Contractors Local #3
    33 Saginaw Drive, Rochester, NY 14623
    Vocational Rehabilitation Program
    Amanda Wylucki
    Senior VR Counselor — ACCES-VR, Buffalo and Southern Tier District
    508 Main Street, Buffalo, NY 14202
    Title II Adult Education and Literacy
    John Cima
    Adult Education Lead Coordinator
    Genesee Valley Partnership for Education
    8250 State Street, Batavia, NY 14020
    Economic and Community Development · Secretary Jan–Jun 2026
    Scott Gardner
    CEO/CFO, Executive Director
    Wyoming County Industrial Development Agency
    36 Center Street, Suite D, Warsaw, NY 14569
    Community Based Organization
    Rae Frank
    Director · Independent Living of the Genesee Region
    319 West Main Street, Rear Left, Batavia, NY 14020
    Genesee County Business Members — Private Sector
    GLOW WDB Chairperson · Wyoming County
    Norbert Fuest
    Owner · Appletree HR and Safety Consultant, LLC
    2039 Church Road, Darien Center, NY 14040
    GLOW WDB Vice Chairperson · Wyoming County
    Holly Mitchell
    General Manager · TMP Technologies Advanced Rubber Products Division
    6110 Lamb Road, Wyoming, NY 14591
    Genesee County — Private Sector
    Molly Haungs
    Marketing Manager · Landpro Equipment
    4540 West Saile Drive, Batavia, NY 14020
    Genesee County — Private Sector
    Daniel Ireland, BSN, MBA, FACHE
    Resource Manager · Rochester Regional Health / UMMC
    127 North Street, Batavia, NY 14020
    Genesee County — Private Sector
    Shawn Pollock
    HR Manager · Bonduelle USA
    100 Corporate Woods, Suite 210, Rochester, NY 14623
    Genesee County — Private Sector
    Heather Allaire
    HR Manager · Graham Corporation
    20 Florence Avenue, Batavia, NY 14020
    Livingston County Business Members — Private Sector
    Livingston County — Private Sector
    Heather Heineman
    Barilla America NY, Inc.
    100 Horseshoe Blvd., Avon, NY 14414
    Livingston County — Private Sector
    Brittany Minster
    Director of Human Resources · Coast Professional, Inc.
    4273 Volunteer Road, Geneseo, NY 14454
    Orleans County Business Members — Private Sector
    Orleans County — Private Sector
    Kristin Grose
    Human Resources Manager · Orleans Community Health / Medina Memorial Hospital
    200 Ohio Street, Medina, NY 14103
    Orleans County — Private Sector
    Patti Fales
    Human Resource / EHS Manager · BMP America Inc.
    11625 Maple Ridge Road, Medina, NY 14103
    Orleans County — Private Sector
    Jenney Mulrain
    Human Resources · Orchard Rehabilitation & Nursing Center
    600 Bates Road, Medina, NY 14103
    Grants Management (Non-WDB Member)
    Grants Management — NYS DOL
    Barbara Deike, M.S.Ed.
    Workforce Programs Specialist 3 · New York State Department of Labor
    284 Main Street, Buffalo, NY 14202
    Grant Recipient (Non-WDB Member)
    Ryan Snyder
    Director · Livingston County Office of Workforce Development
    6 Court Street, Room 105, Geneseo, NY 14454
    Upcoming

    Meeting Schedule

    All GLOW WDB meetings are open to the public. Virtual attendance options are available at multiple GLOW county locations.

    Next Full Board Meeting — June 16, 2026, 4:30 PM
    Annual Dinner Meeting - LeRoy Country Club, LeRoy, NY
    Contact Tracy VanVleck at (585) 344-2042, x4212 or email tracy.vanvleck@geneseeny.gov for information.
    2026 Full Board Meetings
    Third Tuesday of each month · 4:30–6:00 p.m. · GCC Room T122
    January 20
    4:30–6:00 p.m. · GCC Room T122
    March 17
    4:30–6:00 p.m. · GCC Room T122
    May 19
    4:30–6:00 p.m. · GCC Room T122
    June 16 ★
    Annual Dinner Meeting · 4:30–6:00 p.m. · LeRoy Country Club, Leroy, NY
    September 15
    4:30–6:00 p.m. · GCC Room T122
    November 17
    4:30–6:00 p.m. · GCC Room T122
    December ★
    Annual Breakfast Meeting · Date & Location TBD
    2026 Finance Committee Meetings
    Second Tuesday of each month · 4:00–5:00 p.m. · GC Career Center, Batavia
    January 13
    4:00–5:00 p.m.
    March 10
    4:00–5:00 p.m.
    May 12
    4:00–5:00 p.m.
    June 9
    4:00–5:00 p.m.
    September 8
    4:00–5:00 p.m.
    November 10
    4:00–5:00 p.m.
    Virtual Attendance Locations
    Livingston County Office of Workforce Development
    6 Court Street, Room 100B
    Geneseo, NY 14454
    Orleans County Administration Building
    Conference Room C
    14016 Route 31 West, Albion, NY 14411
    Wyoming County IDA
    36 Center Street, Suite D
    Warsaw, NY 14569
    Independent Living of the Genesee Region
    319 W. Main Street
    Batavia, NY 14020
    Official Records

    Meeting Minutes

    Official minutes from GLOW WDB full board and committee meetings. Draft minutes are marked — approved minutes are the official record.

    Executive Committee Members: Norb Fuest (Chairperson) · Holly Mitchell (Vice Chairperson) · Scott Gardner (Secretary)
    To join via Zoom, contact Michelle Williams at (585) 344-2042 x4253 or michelle.williams@geneseeny.gov
    Standing Committees

    Committees

    GLOW WDB members are invited to join a committee. Current standing committees are the Finance Committee and the Executive Committee.

    Finance Committee

    Oversees and reviews fiscal issues including budgets and expenditures; makes fiscal-related recommendations to the WDB.
    Next Finance Committee Meeting: June 9th, 2026, 4:00–5:00 p.m.
    Genesee County Career Center, 587 East Main Street, Batavia. Open to the public via Zoom.
    Contact Michelle Williams at (585) 344-2042, x4253 to attend via Zoom or email michelle.williams@geneseeny.gov.

    Meetings are scheduled for the 2nd Tuesday of January, March, May, June, September, and November. All GLOW Service Providers and the Grant Recipient are invited to attend unless the meeting is called for members only.

    Finance Committee Members

    Executive Committee

    Comprised of elected Board officers; acts on behalf of the full Board between scheduled meetings when necessary.

    To join via videoconferencing, contact Michelle Williams at (585) 344-2042 x4253 or michelle.williams@geneseeny.gov.

    Norb Fuest
    GLOW WDB Chairperson
    Holly Mitchell
    GLOW WDB Vice Chairperson
    Scott Gardner
    GLOW WDB Secretary
    Governance Documents

    Policies

      Glow Works inc

      GLOW Works, Inc. is a 501(c)(3) organization established in response to declining WIOA funding allocations distributed by the GLOW Workforce Development Board. Since 2019, the GLOW CEOs, Workforce Development Board staff, board members, and regional business partners have worked together to create and grow this organization. Its primary mission is to secure alternative funding streams and meet the increasing workforce needs of businesses, educators, workforce partners, and job seekers.

      The purpose of GLOW Works, Inc. is to improve the economic well-being of both job seekers and employers by aligning talent with workforce opportunities. Through strong collaboration with businesses and the GLOW Workforce Development Board, the organization ensures that individuals—particularly unemployed and underemployed youth and adults—gain access to training, career exposure, and the skills needed for long-term employment.

      GLOW Works’ youth programs serve eligible at-risk individuals ages 14–24, including both in-school and out-of-school youth. In-school participants engage in job shadowing, internships, college visits, volunteer work, tutoring, and summer employment. Out-of-school youth are supported through On-the-Job Training, internships, and occupational skills training to help them transition into the workforce or further education. Program providers are committed to helping participants overcome barriers and achieve success in education and employment.

      A key initiative, the GLOW With Your Hands program, was launched through community sponsorships and nonprofit support. This program offers hands-on career exploration opportunities, connecting students from 31 schools across the Genesee, Livingston, Orleans, and Wyoming (GLOW) region with local employers. Through interactive activities, students gain insight into various career paths, understand workforce expectations, and explore cost-effective training options. These events are supported by a collaborative network of volunteers from industry, education, government, and nonprofit sectors.

      In addition to youth services, GLOW Works operates Resource Centers that support adults and older workers seeking to re-enter the workforce or advance into higher-paying careers. Services include job search assistance, career counseling, skills assessments, individual employment planning, training referrals, workshops, and job readiness support. Participants also have access to occupational training, literacy programs, and supportive services such as transportation, childcare, and work-related necessities.

      GLOW Works, Inc., in partnership with the Workforce Development Board and regional stakeholders, continues to pursue funding opportunities to strengthen workforce development efforts. These efforts help local businesses attract and retain qualified employees while empowering individuals to build sustainable, rewarding careers.

      An effective, integrated system that understands and responds to the dynamic needs of business, and maximizes the potential of job seekers. The GLOW WDB focuses on the local and regional economy to ensure workers are trained in skills that local business needs — utilizing feedback from private sector Board Members who understand the labor issues of the area.

      Chairperson - Wyoming County
      Norbert Fuest
      Owner · Appletree HR and Safety Consultant, LLC
      2039 Church Road, Darien Center, NY 14040
      Vice Chairperson · Wyoming County
      Holly Mitchell
      General Manager · TMP Technologies Advanced Rubber Products Division
      6110 Lamb Road, Wyoming, NY 14591
      Livingston County Representative
      David LeFeber
      Government Center, 6 Court Street, Geneseo, NY 14454
      Orleans County Representative
      Ken Deroller
      Court House Square, 3 South Main Street, Albion, NY 14411
      Genesee County Representative
      Shelley Stein
      8343 Gully Rd, Leroy, NY 14482
      Chairperson
      Tracy VanVleck
      Genesee County Representative
      Karyn Winters
      8276 Park Road
      Batavia, NY 14020
      Orleans County Representative
      Kelly Kiebala
      14016 Route 31 West
      Albion, NY 14411
      Livingston County Representative
      Angela Grouse
      4635 Millennium Dr.
      Geneseo, NY 14454
      Wyoming County Representative
      Nick D'Amuro
      5550 School Road
      Gainesville, NY 14066